Downed trees or wires? How to report damage, hazards in Macon after Hurricane Helene
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Hurricane Helene
Weather officials upgraded Tropical Storm Helene to a Hurricane Wednesday, September 25, 2024. There are hurricane watches, tropical storm watches and flood watches in effect across nearly all of Georgia until Friday, September 27.
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There are a few ways to request help with damage in Macon following Hurricane Helene, and it’s not always 911.
Macon-Bibb County urged people to only contact 911 in case of emergencies, as officials anticipated a greater call volume during the storm. There are other options for non-emergencies.
If physical damage is found, such as fallen trees or electrical poles, people should inform the Macon-Bibb County Emergency Management Agency by calling 833-535-4362, or submit a damage form via the MBC Alert mobile app. One can access the form by clicking “Hurricane Helene” in a red bubble on the app’s home page, then click “Report Damage.”
Some repairs can be completed by county code enforcement by calling 478-803-0470.
Residents should then inform their insurance company of the incident to file a claim. Photos or evidence of the damage are usually helpful.
Those who are uninsured or under-insured can contact the Federal Emergency Management Agency for further assistance under the Individuals and Households Program. Federal assistance can include funds for temporary housing or repairs.
This story was originally published September 27, 2024 at 10:46 AM.
