More than 100,000 GA Power customers get power restored from Tropical Storm Debby

Georgia Power said with tropical storm conditions continuing into Tuesday in parts of the state, the company is responding to service interruptions safely and as quickly as possible.

As of 11:30 a.m., the company said it had restored more than 100,000 customers and is working on restoring approximately 11,000 customers currently impacted by the storm.

Thousands of experienced personnel, both Georgia Power employees and workers from utilities outside of Georgia, remain in the field and behind the scenes assisting with restoration efforts, according to Georgia Power.

While restoration efforts continue, Georgia Power wants to remind customers to keep safety in mind with the following tips:

• Never touch any downed or low-hanging wire, including telephone or cable wires that touch a power line.
• Never pull tree limbs off power lines yourself or enter areas with debris, downed trees or flooding, as power lines may be buried in the wreckage or submerged in standing water.
• Call 911, local authorities, or Georgia Power immediately if you see a fallen or low-hanging power line.
• If you see crews working while you are driving, please move over to give them room to work.

Georgia Power said its goal is to work safely and efficiently to restore service to every affected customer as quickly as possible. Georgia Power restoration crews working to restore power for customers in Georgia’s southern and coastal regions continue to face heavy rainfall.

Georgia Power said for crews to work safely in bucket trucks and high positions, winds must be below 30 mph.

“We are continuously monitoring these conditions as well as managing challenges like impassable roads due to flooding, downed trees, and debris,” the company stated.

The company said it is committed to keeping customers informed and offers a variety of tools, such as Outage Alerts and its mobile app. Additional resources available at the Georgia Power website include multiple tips and links to additional tools.

Georgia Power noted that the “more than 100,000 customers” restored is cumulative across the time since the storm started and not a peak outage figure; it said it had not had 100,000 customers out at one time. The company said it has not calculated a peak outage figure yet as the storm is still in progress.

This story was originally published August 6, 2024 at 1:16 PM.