It’s a good week to understand your rights as a consumer
In an effort to “help people understand their consumer rights and make well-informed decisions about money,” this week is set aside as National Consumer Protection Week.
The Better Business Bureau is one of many partnering business, consumer and government organizations offering consumers tips on various topics such as identity theft, credit management, shopping and scams.
In recognition of the campaign this week, the Better Business Bureau offers the following advice:
▪ Always check out a business with BBB first. Go to www.bbb.org to see a company’s BBB business profile.
▪ Get everything in writing and always read the fine print. Contracts are meant to protect businesses and consumers by outlining the terms of the agreement. While it’s natural to want to skim through parts of the long-written terms and conditions, it is important customers fully understand their rights and what they’re agreeing to. Whenever signing a contract, the BBB recommends reading the fine print carefully — even if it means taking it home and sleeping on it.
▪ Protect your identity — and your wallet. Fighting identity theft means staying vigilant online and offline. Always shred sensitive documents that include personal financial information such as your bank account number, credit card and Social Security number. Monitor your financial accounts closely to quickly detect suspicious activity. Shop on secure websites, and always confirm that the business is trustworthy before entering your credit card number.
▪ Never wire money to someone you don’t know. Scammers know it’s extremely difficult to track money sent via MoneyGram or Western Union. More troubling for victims is the fact that it’s nearly impossible to get your money back once it’s been sent by wire. Even if you’ve been given a check to cover the amount you’re wiring, never send money to someone you don’t know personally. The check could be fraudulent leaving you liable for the money.
▪ Avoid scams. The BBB offers scam tracker, an interactive online tool where people can find and report scams near them. Watch out for red flags of a scam, such as requests to send money via wire transfer or prepaid debit card, or requests for personal and financial information, such as your Social Security number or bank account number. If something sounds too good to be true, it probably is.
While no list is exhaustive, these tips offer you a peek into how you can prevent scammers from separating you from your hard-earned money.
For more trustworthy consumer tips, visit www.bbb.org.
Kelvin Collins is president/CEO of the Better Business Bureau Serving the Fall Line Corridor including 83 counties in portions of Alabama, Georgia and South Carolina. The column is provided by the local BBB and the Council of Better Business Bureaus. The BBB sets standards for ethical business behavior, monitors compliance and helps consumers identify trustworthy businesses. Questions or complaints about a company or charity should be referred to the BBB at 1-800-763-4222, www.bbb.org or by email to info@centralgeorgia.bbb.org.
This story was originally published March 6, 2017 at 1:58 PM with the headline "It’s a good week to understand your rights as a consumer."