Letters to the Editor

This is Viewpoints for Sunday, August 24, 2014

Customer service

An open letter to fellow military retirees who have Medicare, Tricare for Life and are in the Express Scripts prescription pilot program. I hope your experience has been more pleasant than mine. I had been getting my prescriptions from a local retail pharmacy and paying a nominal fee for them. But I was informed by Express Scripts that since there was no generic for one of my meds, I would have to pay full price, an outrageous amount. Rather than go to the base for my meds, I opted to have them mailed to me by Express Scripts. That was several weeks and many phone calls ago. My two most recent phone calls went as follows:

I dialed the toll-free number and got a person who could not help me. She turned me over to customer service, which was a recording. I answered all the questions verbally, as instructed. When asked if I wanted to speak to a representative, I said, “representative.” I was immediately cut off.

After fussing and fuming for an appropriate length of time, I re-dialed the toll-free number. This time I got a knowledgeable pharmacy technician in Tempe, Arizona. I had struck the mother lode. These are the people who dispense and mail prescriptions. She readily understood my problem and assured me she would correct it. Time alone will tell.

Now if I can only get some straight answers when I call the Defense Finance and Accounting Service, U.S. Military Pay’s toll-free number. Every time I call, I get conflicting information about survivors’ benefits.

-- Robert L. Lehane

Fort Valley

Leaning left?

Observing Fox News, as I usually do in the evenings, from O’Reilly to Hannity, I am beginning to believe, with the exception of Hannity, that Fox News is slouching toward Obama.

-- Gilbert R. Switzer

Warner Robins

March to the sea

This is in response to a letter to the editor about how Gen. William Tecumseh Sherman was misrepresented by local lore during his march through Georgia and how he made Georgia “howl” during his march after taking Atlanta in September 1864.

Gen. Sherman divided his army into two columns with one column going through Milledgeville and living off the land in “total war.” He was marching to Savannah to capture all he could including Confederate Gen. William Hardee. He always marched captured Confederate soldiers ahead of his army to explode the land mines planted by the Confederates to stem his progress.

At Milledgeville, he stabled his horses in local churches which endeared him to the locals. His soldiers took control of the state capitol, stole all the books and held a mock session of the Georgia Legislature and repealed the ordinance of seccession. The books were taken to Ohio and Michigan by the soldiers if not thrown in the mud. Soldiers had left supply lines in Tennessee and took all they could secure from the residents of Georgia. Many Georgians hid their cattle and livestock in swamps to avoid being taken by Union soldiers, as well as their silver in wells. Union soldiers poured out canned goods and syrup, which was of great military value.

Following his army were droves of freed slaves, whom he would not and could not feed. Many drowned when he crossed rivers, because they could not swim. Had it not been for a good crop of fruits and berries in the spring of 1865, a lot of Georgians would have starved. Sherman was a Union general from Texas. They did win the Civil War and did make Georgia “howl” from destruction and hunger. Great general?

-- Bob Evans

Cochran

Kill the music

I have read the articles regarding the organ “found” in the basement of City Auditorium. My recommendations are as follows:

1.) Drive a stake through its heart;

2.) Leave it “buried”;

3.) Do not resurrect another Frankenstein;

4.) Do not burden Bibb County coffers with this unnecessary expense and albatross around their necks.

-- Beckie B. Comeau

Cochran

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