In a review of Macon Police Department’s technology upgrades at the Macon City Council’s Public Safety Committee meeting Monday, Councilman Mike Cranford expressed concern that computers recently purchased for police cars have been offline.
Director of Management Services Erica Jackson explained that the problem is an infrastructure issue. Under former Mayor Jack Ellis, the city invested in wireless Internet because the police department’s technology at the time was outdated.
To provide greater coverage, the city needs more substations, she said, but the decision to do so has not yet been made because the city just hired a new IT director. Jackson cautioned that wireless cards for consumer providers do not provide adequate network security. Another issue is that a router malfunctioned and has caused an outage for several weeks, which has required officers to call back to dispatch to run license plate numbers.
Jackson said the city is seeking quotes for an online mapping system that would allow residents to see where crime is being committed.