McDonald’s selected 24 Middle Georgia restaurants as part of a test market for customer-ordering kiosks.
Customers can use the kiosks -- labeled as “create your taste” -- to order and personalize their burger or chicken sandwich by selecting various toppings from a touch screen kiosk.
The kiosks are at five locations in Macon, four in Warner Robins, two each in Perry, Milledgeville and Dublin and one in Barnesville, Thomaston, Sandersville, Eastman, Gray, McRae, Byron, Forsyth and Fort Valley, according to a news release.
“Macon was chosen because of market size and demographic profile,” Shelley Dean, with Media, Marketing & More Inc. public relations company in Columbus, said in an email. “Stores within the market had above average operations scores.”
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The test period will continue through the end of the year and additional McDonald test markets are expected to be added throughout the remainder of this year, Dean said.
Although Dean was unable to provide the total number of stores nationwide that are testing the kiosks, “there are four test markets under development now,” she said. “Each in some stage of completion.”
Customers may use the kiosk to pay for their meal if they pay with a credit or debit card. The orders will be filled and delivered to the customer’s table by a McDonald’s employee. If customers pay with cash, they must take a print out from the kiosk to the counter to pay.
“There are hostesses at the kiosk to help customers order,” Dean said.
Illinois-based McDonald’s has more than 36,000 locations in more than 100 countries. Nearly 90 percent of its 14,000 restaurants in the U.S. are independently owned and operated.
To contact writer Linda S. Morris, call 744-4223.