Opinion Columns & Blogs

October 8, 2013 12:00 AM

State Department of Driver Services working to improve customer experience

After a friend told me she had waited three-and-a-half hours recently to get her Georgia driver’s license renewed and then had to deal with a clerk that could have passed for a robot -- and an unhelpful one, at that -- I thought this to be a typical example of a bunch of government bureaucrats who don’t care because they don’t have to. Where else are we going to go to get our driver’s licenses renewed? Burger King?

Related content

Comments

Videos

More Videos

Houston County's D.L. Hall is ready for the state championship series 01:37

Houston County's D.L. Hall is ready for the state championship series

Houston County's Tucker Garland gets set for series 01:06

Houston County's Tucker Garland gets set for series

Apartment complexes in Macon 04:15

Apartment complexes in Macon

Socket wrench attacker: I should've called cops 01:20

Socket wrench attacker: I should've called cops

Kevin Brown's fence, shrubs removed by Ga. power court order 02:35

Kevin Brown's fence, shrubs removed by Ga. power court order

Bob Hoffman's Mercer team had plenty of turnover this offseason 02:11

Bob Hoffman's Mercer team had plenty of turnover this offseason

Civil rights pioneer reflects on bus desegregation in Georgia 04:42

Civil rights pioneer reflects on bus desegregation in Georgia

Panoramic view of Sandy Beach Water Park 01:07

Panoramic view of Sandy Beach Water Park

GoPro video of "High Seas" Wave Pool 00:59

GoPro video of "High Seas" Wave Pool

Mercer head coach Bob Hoffman talks about the upcoming summer 02:13

Mercer head coach Bob Hoffman talks about the upcoming summer

Suspect in hard-to-solve Macon slaying mumbles to judge 01:10

Suspect in hard-to-solve Macon slaying mumbles to judge

Share Video

Editor's Choice Videos