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April 7, 2013 12:00 AM

Dr. C: Do you encourage the opposite view?

Dr. John Turner turned to me one day in our San Francisco Bechtel office, and said: “Bill, tell me why you disagree with the way I presented that material in our last seminar.” I was stunned. John was the expert; I was just learning how to give executive seminars. He had worked at the Menninger Institute with the best psychiatrists in the nation, and had been hired by Steve Bechtel himself. And, besides, how did he know that I disagreed with his methodology, and why would he even care?

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