14 to Watch in 2014: Melissa Phagan

January 5, 2014 

Melissa_Phagan

Melissa Phagan

WOODY MARSHALL — wmarshall@macon.com Buy Photo

  • Melissa Phagan
    Age: 36
    City of residence: Warner Robins
    Occupation: Director of administrative and volunteer services, and executive administrative assistant to CEO Cary Martin at Houston Healthcare
    Hobbies: Spending time with her family being outdoors, fishing and shopping
    Favorite thing about Houston County: “My favorite thing about Houston County is that for one I grew up in this county and it still has a small town atmosphere with the people here, and also this county is a thriving county and continues to grow.”

Managing 175 volunteers isn’t an easy task, but to Melissa Phagan, it is all in a day’s work.

As director of administrative and volunteer services for Houston Healthcare and executive administrative assistant to CEO Cary Martin, Phagan gets a rare glimpse of life from a volunteer’s perspective as well as the business and executive side of the organization.

“Working in these two roles I get the best of both worlds,” she said.

Her world, and husband Marc’s, has gotten busier with the birth of twin sons, Brock and Bryce, on Dec. 4. She will return to work mid-February.

Phagan, who has been with Houston Healthcare since 2003, is proud of her accomplishments at the hospital, especially with the volunteers.

“We have really grown the volunteer program in the past five years,” she said.

Volunteers work in a variety of roles at both Houston Medical Center and Perry Hospital, from working the information desk to delivering mail to patients rooms. They also hold fundraisers to benefit patient care at the hospitals.

Martin is quick to point out how valuable Phagan is to Houston Healthcare, not only to himself but to those she manages.

“She’s a difference maker,” Martin said. “People that know her instantly realize how genuine of a person she is.”

Phagan has been instrumental in organizing the health care system’s annual Christmas Tree lighting ceremony as well as updating volunteer records in a digital database.

She was selected as the Centerville Rotary Club’s Rotarian of the Year for 2013 and serves on the board of directors for the Volunteer Medical Clinic.

-- Angela Woolen

Click on the links below to read of 14 to Watch in 2014 stories:

Rorie Bradley, 30, Warner Robins, athletics director of Central Georgia Technical College

Stacy Campbell, 33, Perry, president and CEO of the Perry Area Chamber of Commerce until April 30; will become director of communications of the Georgia National Fairgrounds and Agricenter on May 1

Jay Flesher, 45, Warner Robins, director of economic development at Flint Energies

Carmen Foskey, 17, Warner Robins, student at Warner Robins High School

Bill Goggin, 49, Bonaire, manager of Houston County Habitat for Humanity’s ReStore

Heather Hall, 39, Warner Robins, marketing manager for Cox Communications

Mark Ivory, 44, Warner Robins, athletics director at Thomson Middle School

Sonya P. Jenkins, 44, Warner Robins, CEO of Vision Inscribed, a business solutions company

Kelly Miller, 31, Centerville, family nurse practitioner

Joe Molyson, 66, Bonaire, retired colonel and assistant director of operations for intelligence, Air Force Reserve Command at Robins Air Force Base; also retired Houston County High School astronomy teacher

Kellye C. Moore, 45, Warner Robins, attorney

Mark Strandburg, 37, Kathleen, general dentist

Larry Walker III, 48, Kathleen, insurance agent

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